Wolford

Job Summary

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:
Sales

● Engage with clients to build sales on the sales floor and achieve monthly sales targets.
● Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
● Achieve assigned sales and KPI targets
● Daily store business reporting and awareness.
● Actively develop client book adhering to CRM guidelines and outreach.

Operations

● Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
● Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
● Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
● Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
● Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
● Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
● Safeguard company property and enforce loss prevention standards
● Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

Pay Rate: $17-$19

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