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@SouthCoastPlaza

Monday – Saturday 10am – 8pm
Sunday 11am – 7pm

Store and restaurant hours may differ from center hours

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Contact

714.556.7900

Location

Level 1
Saks Fifth Avenue Wing

June 09, 2023

Wolford

Job Summary

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:
Sales

● Engage with clients to build sales on the sales floor and achieve monthly sales targets.
● Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
● Achieve assigned sales and KPI targets
● Daily store business reporting and awareness.
● Actively develop client book adhering to CRM guidelines and outreach.

Operations

● Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
● Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
● Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
● Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
● Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
● Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
● Safeguard company property and enforce loss prevention standards
● Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

Pay Rate: $17-$19

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Content and accuracy of each job posting is solely the responsibility of the employer. South Coast Plaza has no responsibility whatsoever related to information provided in individual postings by other employers.

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3333 Bristol Street   Costa Mesa, CA, 92626  
1.800.782.8888   info@southcoastplaza.com

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