TUMI

TUMI Overview:
Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials,
designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless
functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to
movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries through
more than 1,900 points of sale.
Why you’ll love working here:
At TUMI, you’ll find a dynamic working environment, joining a community where each team member is
empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization
and recognized for their contributions. We believe in a workplace that gives every individual the
opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to
succeed— guidance towards individual career growth, professional training and development
initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive
benefits programs.
What we value:
• INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter
most, the things you own and the planet you travel to see. Our planet is an astonishing place, and
we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and
quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous
testing standards, exploration of recycled materials, and global repair network.
• PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable
among us aligns with our mission and is a core element of what we do. We focus on three main
areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s
beautiful places. Each year we extend our philanthropic efforts to partners that help better the world.
From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for
Water who provides clean water to communities in need, we proudly stand by the profound changes
they enact.
• CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant
culture, welcoming people from all walks of life. Our long-standing commitment to diversity and
inclusion empowers each of us to bring our authentic selves and unique differences to work every
day.
Associate Benefits:
• Sick time
• Employee Discount
• US only: Employee Assistance Program (EAP)
Your role at TUMI
As part of our Retail team, the Holiday Sales Associate is responsible for creating a client experience that
accurately reflects the ethos of our brand while building and maintaining strong client relationships and
driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not
passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over
time as we work together to increase sales, KPI’s, build client awareness, provide world-class service,
and grow the brand.
Key Responsibilities:
Teamwork:
• Demonstrate organizational core values.
• Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
• Take pride in work and strive for excellence.
• Take responsibility for performance.
Communication and Relationship Building:
• Exercise strong verbal and written skills.
• Utilize active listening skills to seek understanding of others.
• Able to adjust communication to the intended audience.
• Demonstrate continuous dedication to ethical conduct in completion of job duties.
• Collaborate effectively with others.
• Openness to feedback from supervisors, peers and team.
• Ability to remain calm and de-escalate situations.
Compliance:
• Manage personal timecards to ensure payroll accuracy.
• Complete all assigned tasks and meet deadlines.
• Adhere to all company policies and procedures.
Visual Merchandising/Client Experience:
• Ensure the store follows the visual guidelines and directives, inclusive of cleanliness standards.
• Ensure consistent superior client experience.
Qualifications:
• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
• Value a collaborative environment and have an openness to feedback.
• The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to
complete job duties.
• Have strong sales and client experience, preferably in the luxury market.
• Can demonstrate proven success in meeting sales goals and achieving KPI’s.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Have a strong sense of integrity and an ability to lead by example

Pay Rate: $17.00-$18.00

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