The Webster

Position Summary
The primary responsibility is to provide the highest level of customer service by demonstrating advanced
product knowledge; and building quality customer relationships that result in increased sales and repeat
business. As a Selling Supervisor, you will be responsible for performing a wide range of functions from
maintaining a clientele book, to maintaining the visual aesthetic and appearance of the store, and exceed
the expectations set forth by the company. Displays a strong sense of ownership, accountability and lead by
example.
Essential Duties & Responsibilities:
Sales & Client Service
• To know and achieve your, and the store’s daily, weekly, monthly and annual sales plan.
• Demonstrate knowledge and understanding of different sales techniques, such as cross
selling, and adding on in order to drive your sales and KPIs.
• Demonstrate selling skills to actively develop new clients and further develop existing
client relationships
• Demonstrate behaviors that reflect the company principles and culture.
• Manage individual client database to standard and generates sales utilizing the client book
through appointments and daily correspondence with clients
• Demonstrate strong product knowledge; keeps updated in all brands bio and aesthetic, and
fashion trends
• Demonstrate high degree of professionalism in communication, attitude and teamwork
with clients, peers and management team
• Demonstrate proper etiquette when communicating with internal and external clients (i.e.
in-person, phone, e-mail,
Leadership
• Assist in training Sales Associates in product knowledge, visual presentation, sales
techniques and POS training among policies and procedures, i.e. Consignments.
• Provide real time constructive feedback to sales associates
• Partners with Store and Assistant Manager to maximize sales and build high performing
teams.
• Supports the Store and Assistant Manager with management and coordination of the daily
operations of the store.
• Supervise the daily activities of the sales staff in the absence of the manager or as
delegated by the manager.

Back of House
• Maintain store, employee area, stockroom and bathroom to Company standards
• Assist in the preparation and execution of stores physical inventories and actively
participates in resolving inventory discrepancies
• Maintain standards of cleanliness and organization
• Actively contribute and support in non-selling activities and loss prevention initiatives.
• Replenish stock and maintain high standards of merchandise and product presentation
• Maintain your designated ‘area of responsibility’
*Additional duties may be assigned by the discretion of managemen

Pay Rate: $21 plus 3% commission

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