Chanel Boutique

About the role: 
​We are looking for a Boutique Facilitator, someone passionate about providing the highest standards of service and will be trained to be well-rounded in all activities within the Boutique. They will be crucial to the success of the operations within the Boutique. As a multi-functional, “generalist” support role, the Boutique Facilitator assists the sales associates, and the boutique to maximize client-facing time and will support all areas of the Boutique as needed.  
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​What Impact You Can Create at CHANEL: 
​·          Primary responsibility is to support a seamless client experience by accurately processing sales 
​·       Process receipts, refunds, and credits to customers
​·       Be the ultimate brand ambassador by providing continuous sales and service support   
​·       Support the Operations team in maintaining the incoming and outgoing shipments processes, assisting with inventory cycle counts and daily re-ticketing  
​·       Assisting and supporting Fashion Advisors with packaging    
​·       Support opening and closing of registers and assist with handling cash and deposits 
​·         Oversee check refund procedures 
​·       Interface with clients to explain policies and transaction documents as needed 
​·       Support accurate and complete client data capture 
​·       Bag, box, wrap or gift wrap merchandise in accordance with CHANEL standards 
​·       Effectively conduct administrative responsibilities i.e., answering phone calls to ensure any client issues are resolved in a prompt and professional manner   
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​You Are Energized By: 
​·       Providing the highest standards of service  
​·       Building collaborative partnerships and relationships in a team-focused environment 
​·       Fostering a meaningful client experience centered around inclusion and connection   
​·       Your curiosity to continuously learn and grow  
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​What You Will Bring to The Team:  
​·       Ability to thrive in a team environment and work collaboratively 
​·       Understanding of, and passion for client experience 
​·       Excellent communication skills 
​·       Foreign language skills are preferred but not required 
​·       Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives 
​·       Curiosity and desire to learn and grow professionally within the world of CHANEL 
​Position Logistics: 
​·       Minimum 1 year of related experience  
​·       Minimum High School Diploma  
​·       Able to lift 15 lbs.   
​·       Must have flexible schedule with the ability to work late nights, weekends, and some holidays 
​·       Heart of House: Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service 
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Pay Rate: $25-$28

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