Rimowa

The RIMOWA Sales Supervisor is responsible for assisting the store team in all service and operational duties to help increase store productivity and performance.
Job Responsibilities

STRENGTHS FOR SUCCESS
• Selling skills with ability to meet monthly personal sales goals
• Strong clienteling/customer development skills
• Customer focus: Dedicated to meeting customer expectations and requirements
within Company policy parameters
• Ability to establish and maintain effective relationships with customers via clienteling
• Ability to learn and effectively convey product information

Essential Job Functions

Sales Generation:
Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills
Maintains client book. Regularly follows up with clients and meets monthly clienteling and sales goals
• Assists Boutique Manager with execution of store marketing initiatives
• Assists In training efforts and KPI management for sales team
Customer Service:
• Provides superior customer service
• Assisting and leading sales staff in partnership with store management
• Processes customer repairs when requested

Operations:
• Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.
• Ensures facility maintenance, presentation and organization
• Exhibits proficiency in computer programs used by the Company.

Profile
• High School diploma or equivalent
• Detail oriented, task focused
• Professional, strong communication skills both verbal and written
• Excellent problem-solving skills, positive attitude, team player
• Ability to work varied hours/days, including nights, weekends and holidays
• Must be able to lift large boxes up to 25lbs
repeatedly

Pay Rate: $23-$25

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