Polene

About the Role:
As a Stockist, you are a vital member of our boutique team, ensuring that our store reflects the distinctive Polène universe and operates with precision and efficiency. You will be responsible for maintaining accurate inventory, supporting product flow, and partnering closely with the sales team to ensure that every client interaction reflects the excellence of our brand.

This role is essential to the smooth operation of the boutique and contributes directly to delivering a seamless and elevated experience for our high-end, local and international clientele.

Key Responsibilities
Champion the Polène Experience:
• Manage incoming and outgoing product flows: receive deliveries, follow inventory procedures, store merchandise efficiently, and optimize stockroom space.
• Act as a liaison between the sales team and stockroom, delivering requested items to the sales floor or directly to clients in a timely and professional manner.
• Communicate regularly with both supply chain headquarters and the boutique team regarding overstock or stockout situations.
• Maintain the organization, cleanliness, and efficiency of the stockroom and storage areas.

Contribute to Store Performance:
• Prepare and manage inter-boutique product transfers while supporting collaboration between boutiques through clear communication and information sharing.
• Organize and participate in regular cycle counts and fiscal inventories; research and resolve inventory discrepancies using company systems.
• Rotate across product categories and storage zones, developing a strong understanding of Polène collections.
• Maintain awareness of personal objectives and proactively propose action plans to support store goals.
• Collaborate with the sales team to ensure optimal product availability for clients.

What We’re Looking For:
• Minimum 2 years’ experience serving high-end, local and international clientele in a similar capacity, ideally within luxury or leather goods.
• Highly autonomous and adaptable with strong energy, able to handle busy retail environments.
• Deep appreciation for craftsmanship and leatherworking, expressed with enthusiasm to clients and colleagues.
• Collaborative team player with a supportive mindset.
• Resourceful and composed under pressure, able to adapt quickly to shifting priorities.
• Weekend, holiday, and peak-season availability is required.

Pay Rate: Competitive hourly wage: $19–$22, plus bonus incentive.

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