OPEN TODAY  10:00 am – 8:00 pm
Now open until 9pm Friday – Saturday
  • DROPDOWN
    • Fall Home
    • Back-to-School
    • SCP Village
    • Concierge
    • Stylist Program
    • Gift Cards
    • The Arts
    • Press
    • Careers
  • Directory
  • Dining
  • Calendar
  • LOGO
  • Visit
  • The Edit
  • Fall Lookbooks
  • SEARCH
OPEN TODAY  10:00 am – 8:00 pm
Now open until 9pm Friday – Saturday
South Coast Plaza South Coast Plaza
  • Directory
  • Fall Lookbooks
  • Fall Home
  • Back-to-School
  • Dining
  • SCP Village
  • Calendar
  • The Edit
  • Visit
  • Concierge
  • Gift Cards
  • Stylist Program
  • The Arts
  • Press
  • Careers
CLOSE X
CLOSE X

Contact

714.751.1111

Location

Level 1
Jewel Court

September 15, 2025

Fendi

Job Title: Client Advisor

Main Objective

The FENDI Client Advisor is accountable for providing outstanding customer service and for exceeding their sales goals. Through product knowledge and higher operational savvy, they will craft an outstanding client experience and supports the Brand dedication
to excellence.

Job Responsibilities

Achieve all Client Advisor critical metrics and CRM requirements.

Meet or exceed store, category, and individual sales goals.

Follow all store guidelines.

Build and maintain client books; follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele, improve relationships and drive business.

Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.

Adhere to all store policies and procedures.

Participate in vital stocking/restocking of the store.

Proficient and accurate use of POS system and other software as the need arises, updating customer database.

Acquire product knowledge, company information and history.

Keep up to date with company news and be familiar with the competition.

Maintain a professional appearance and follow FENDI dress code, grooming, and uniform standards.

Perform regular store maintenance functions as needed or assigned.

May have responsibility for opening/closing the store as needed, including morning team meeting.

Assist in maintaining visual standards with direction from VM, corporate and management.

Must maintain open/ongoing communication and positive relationship with store management, peers, and other levels of company personnel.

Be a positive role model, always representing the brand appropriately.

Participate in the training of new Client Advisors (product knowledge, store procedures, company policies).

Participate and prepare for monthly team meetings.

Adhere to loss prevention standards.

Follow all health and safety guidelines.

Qualifications:

Minimum 2 years’ experience, luxury retail preferred

Strong drive for results; goal oriented

Excellent communication skills: the ability to communicate effectively both verbally and in writing

Ability to use POS system and its inventory management functions

RTW experience preferred

Foreign language skills are a plus

Ability to work in a collaborative team environment

Ability to lift boxes / weight up to 10lbs

Minimum High School Diploma

Organizational and strong digital literacy required

Must have flexible availability, some nights, weekends, and holidays.

Pay Rate: $21-$23

APPLY



Content and accuracy of each job posting is solely the responsibility of the employer. South Coast Plaza has no responsibility whatsoever related to information provided in individual postings by other employers.

South Coast Plaza

SOUTH COAST PLAZA® and the SOUTH COAST PLAZA Logo are registered trademarks of South Coast Plaza.


LOCATION

3333 Bristol Street
Costa Mesa, CA, 92626
1.800.782.8888
info@southcoastplaza.com


HOURS

Monday – Thursday, 10am – 8pm
Friday & Saturday, 10am – 9pm
Sunday, 11am – 7pm

Department Store, Restaurant
and Holiday Hours may vary


  • Press
  • Careers
  • Privacy Policy
  • Photo Policy
  • Terms & Conditions
  • Sitemap
  • Do Not Sell or Share My Personal Info
+
South Coast Plaza WeChat