Canada Goose

Achieve or exceed personal sales and productivity standards
Ensure highest level of customer service aligning with Canada Goose’s expectations of quality and authenticity
Build a personal clientele base by acquiring new customers, maintaining existing customers, and retaining loyal clients
Communicate with personal clientele through phone or mail in regards to in-store events, new merchandise arrivals, sales follow-up, birthdays, etc.
Attend all product knowledge sessions to gain knowledge on Canada Goose’s merchandise and be the expert to customer inquiries
Educate customers on specific product features and benefits on various types of merchandise
Resolve all customer service issues and partner with the GM or AGM with issues outside of company policies
Perform operational duties such as visual merchandising, maintaining store cleanliness, replenishing stock, and other related activities
Recommend, select, and assist with locating or obtaining merchandise based on customer needs and desires
Handle all POS transactions accurately; sales, refunds and exchanges
Demonstrate values and behaviours consistent with the Canada Goose’s culture
Performing other duties as assigned

Pay Rate: $20-$22

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