Bottega Veneta

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in South Coast Plaza.

How you will contribute:

Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives
Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales
Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management
Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
Comply with all company policies and procedures
Maintain an environment where all associates are treated fairly and with dignity and respect

Who you are:

2-3 years of previous retail sales experience in a customer service related field; preferably a luxury environment
Ability to consistently achieve and exceed sales goals and KPI’s
Builds and maintains a loyal client following
Has a genuine interest in fashion and follows industry trends/news
Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
Possesses strong verbal and written communication
Maintains a polished and well-groomed appearance at all times

Pay Rate: $20-25/hr plus commission

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