AllSaints

THE ALLSAINTS TEAM

At AllSaints we are in the business of feelings – making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we’d love to talk to you.

We’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

Here at AllSaints we are proud to be a customer centric global team. Our vision is to make the coolest clothes to evoke emotion for our customers, worldwide. Everything about our style and creativity is curated in-house, from store design and construction to our brand image, digital presence and clothing design. We are truly an agile business: we work at pace and take responsibility for making a difference.We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

Our Senior Stylists are the fundamental link between our products and customers, delivering exceptional customer service based on great product knowledge, selling skills and styling, but also through being a role model to the rest of the stylist team. As a Senior Stylist you will have the opportunity to take ownership of running a floor or department and assisting the management team in merchandising to create an engaging shopping experience.

Our Senior Stylists will have spent at least a year in a stylist role already, mastering all aspects of the stylist role across product, proposition and people and demonstrating fantastic customer centric service every day. You will be consistently demonstrating the brand values and ambition to progress at AllSaints. This role will challenge you to the next stage in your career and encourage your development through a wider scope of remit and opportunities.

WHAT WILL I BE DOING?

You will be responsible for cash handling, keyholding and security, deploying the team according to your store’s floor plan and delivering team briefs
You will manage the delivery of our products, ensuring that our deliveries are efficiently processed by the team and newness hits our floors as quickly as possible for our customers
You’ll make sure all daily tasks and requests are dealt with accurately and quickly, adhering at all times to company policies and procedures actively collaborating and sharing our values with the stylists
You will implement best practice and ways of working within the store, mentoring new joiners to the team and demonstrating the AllSaints way of working
You will support the brand leader and store manager with any management responsibilities, ensuring that the back of house operations are completed and standards maintained
Lead the placement of our bestsellers and key investment merchandising to entice and attract our customers
Identify selling opportunities by actively approaching all customers with the intention of building rapport, influence styling and closing the sale
You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
You make use of all available training material to confidently display a thorough product knowledge so that you are able to sell the AllSaints brand to the customer and upskill the stylist team
WHAT SKILLS DO I NEED?

You will need to have spent a minimum of a year in a stylist role at AllSaints or a similar role before progressing to the senior stylist role
You will be seen as a role model, already delivering great and consistent performance at stylist level with the ambition to step up into line management in the medium team
You live and breath the AllSaints values and behaviours and can confidently explain these expectations to other members of the team
You are confident and capable in your role and have a great understanding of AllSaints’ processes and procedures
Your team feeds off your positive attitude and have a winning mentality to get the best results
Action orientated and solution driven to achieve results. When challenges arise, you are proactive in problem solving and resolving any issues
Tech savvy; you’ll be processing a lot of transactions and store deliveries using our in-store digital tools.
Able to assert authority in a fair and consistent manner. The stylist team trusts you to escalate any minor store or people issues
Innovative and reactive to trade; you are able to quickly adapt the shop floor and focuses to meet targets and deliver exceptional customer service
You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit
Pay Range in Costa Mesa, California
Exact compensation may vary based on skills, experience, and location

Salary Range: $19.57/hour – $20.60/hour

There is also potential to elevate your earnings with our team commission scheme. Your hard work can translate into greater rewards.

Pay Rate: $19.57/hour - $20.60/hour

Content and accuracy of each job posting is solely the responsibility of the employer. South Coast Plaza has no responsibility whatsoever related to information provided in individual postings by other employers.