South Coast Plaza’s Concierge can make your visit extra special with welcoming amenities and personalized services. Call Concierge for immediate assistance 714.435.8571.

CONCIERGE LOCATIONS

Level One, near Carousel Court 714.435.8571

Level One, near the glass elevator in the Crate and Barrel wing 714.435.2194

Level Two, near Saks Fifth Avenue 714.435.2034

Level Two, near Nordstrom 714.435.2083

 

VIEW LOCATIONS ON MAP

PERSONAL SHOPPER SERVICE

Make the most of your shopping experience by working with one of South Coast Plaza’s expert personal stylists. Wardrobe and image consultations require 24-hour advance notice and are by appointment only by calling 714.435.8571.

GIFT CERTIFICATES

The perfect gift for any occasion or recipient, South Coast Plaza Gift Certificates are available in denominations from $20 to $500 and honored at more than 250 stores and restaurants at South Coast Plaza, Segerstrom Center for the Arts, South Coast Repertory and The Westin South Coast Plaza.

China UnionPay card accepted. Available for purchase at all Concierge locations.


Services and Amenities


RESERVATIONS
Concierge can assist you with reservations at any of South Coast Plaza’s restaurants or Segerstrom Center for the Arts. Contact Concierge at 714.435.8571 for more information.

LANGUAGE ASSISTANCE
South Coast Plaza Concierge and select stores provide translation assistance in over 40 languages. Please see the Concierge or call 714.435.8571 for a bilingual representative.

PACKAGE CHECK
Complimentary package check is offered at all four Concierge locations. Contact Concierge at 714.435.8571 for locations.

MONEY EXCHANGE
Travelex Worldwide Money converts currency into U.S. dollars at the posted rate. Traveler’s checks may be cashed. Located at Level 1, near Carousel Court. 714.751.1203

UNION PAY
The CUP card is favored by overseas visitors from the People’s Republic of China and Taiwan and already currently accepted at a growing number of South Coast Plaza boutiques.

VIP PASSPORT
South Coast Plaza welcomes out-of-state and international visitors with its VIP Passport, featuring value-added offers at over 100 stores and restaurants. Visit Concierge to receive a VIP Passport (some restrictions apply.)

PET POLICY
Pets are not allowed at South Coast Plaza, with the exception of leashed service animals when accompanying a person with a disability for whom the animal is performing work or tasks.

STROLLERS AND WHEELCHAIRS
Strollers (single and double) or wheelchairs are available at any Concierge location during center hours. Requires deposit. All deposits are fully refundable. Contact Concierge at 714.435.8571 for more information.

Carousel

Valet Parking

Electric Vehicle Charging

Bus/Shuttle Parking

Taxis

Restrooms