Face Coverings


As required by the State of California, all unvaccinated individuals must wear face coverings while visiting South Coast Plaza.

  • We strongly encourage everyone — including vaccinated individuals — to wear face coverings inside South Coast Plaza.
  • Individual restaurants and retailers may have their own policies requiring all guests to wear face coverings.
  • Everyone except children younger than 2 years of age in our family restroom and aboard our carousels is required to wear a face covering.
  • Complimentary face coverings are available from South Coast Plaza security officers and at all Concierge locations.

Health & Safety First


The health and safety of everyone in the shopping center is our top priority. We carefully monitor up-to-the-moment guidance from public health entities and implement the following measures:

  • Alcohol-based hand sanitizer stations are located at all entrances, Concierge locations, restroom corridors, escalators, elevators and ATMs. We encourage visitors to use these often.
  • Regularly cleaning high-touch surfaces such as door handles, handrails, elevator buttons and restroom fixtures
  • Regularly cleaning all enclosed mall common area floors
  • Disinfecting equipment shared by our employees (e.g. radios, tools, bicycles and keyboards) between shifts or uses as applicable
  • Single usage pens at Concierge
  • Plexiglass shield screens at Concierge
  • Improved air quality with state-of-the-art air filtration and disinfecting UV-spectrum lighting 
  • Increased percentage of outside air ventilation
  • Touch-free interactions (most of our public entrances and restrooms offer touch-free access)

Amenities on Pause


For the safety of our guests, the following amenities are temporarily unavailable or closed until further notice:

  • Access Suite
  • Package check
  • Stands for self-serve shopping bag purchase (bags available for purchase at Concierge)
  • Display cases for handheld directories (available at Concierge)