Face Coverings


As required by the State of California, all unvaccinated individuals must wear face coverings while visiting South Coast Plaza.

  • We strongly encourage everyone — including vaccinated individuals — to wear face coverings inside South Coast Plaza.
  • Individual restaurants and retailers may have their own policies requiring all guests to wear face coverings.
  • Everyone except children younger than 2 years of age in our family restroom and aboard our carousels is required to wear a face covering.
  • Complimentary face coverings are available from South Coast Plaza security officers and at all Concierge locations.

Health & Safety First


The health and safety of everyone in the shopping center is our top priority. We carefully monitor up-to-the-moment guidance from public health entities and  implement the following measures:

  • Alcohol-based hand sanitizer stations are located at all entrances, Concierge locations, restroom corridors, escalators, elevators and ATMs. We encourage visitors to use these often.
  • Regularly cleaning high-touch surfaces such as door handles, handrails, elevator buttons and restroom fixtures
  • Regularly cleaning all enclosed mall common area floors
  • Disinfecting equipment shared by our employees (.e,g. radios, tools, bicycles and keyboards) between shifts or uses as applicable
  • Single usage pens at Concierge
  • Plexiglass shield screens at Concierge
  • Improved air quality with state-of-the-art air filtration and disinfecting UV-spectrum lighting 
  • Increased percentage of outside air ventilation
  • Touch-free interactions (most of our public entrances and restrooms offer touch-free access)
  • Alcohol-based hand sanitizer stations at all public entrances, Concierge locations, restroom corridors, escalators, elevators and ATMs

Amenities on Pause


For the safety of our guests, the following amenities are temporarily unavailable or closed until further notice:

  • Carousels
  • Access Suite
  • Package check
  • Stands for self-serve shopping bag purchase (bags available for purchase at Concierge)
  • Display cases for handheld directories (available at Concierge)