Furla

FURLA celebrates the eclecticism of personality, heritage and attitude. Sound like a perfect match? Apply with FURLA! We’re currently seeking for a Key Holder Full-Time or Part-Time position.

JOB RESPONSIBILITIES

SALES GENERATION 
– Demonstrate strong business acumen; deliver solutions that drive revenue and efficiency 
– Meet store sales and KPI objectives by training, motivating, mentoring and providing feedback to store team
– Drive business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
– Promote a positive team environment built on trust, integrity and exceptional performance standards 

CLIENT SERVICE AND ENGAGMENT
– Manage CRM database and utilize information to increase sales and client contact
– Resolve all client issues and complaints quickly and effectively to the satisfaction of the client
– Demonstrate high level service standards, mentor the team on service standards and assist in the cultivation of new and existing clients
– Act as a brand ambassador for Furla and seek outreach and networking opportunities

OPERATIONS
– Manage daily operational tasks according to company policy and standards including selling and service expectations, operations, payroll, human resources and loss prevention
– Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
– Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, store cash controls, inventory management
– Adhere to all retail policies and procedures including POS and Operations procedures

MERCHANDISING/ VISUAL
– Implement and maintain merchandising directives; ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
– Ensure the selling floor is neat, clean, organized and always reflects the correct visual image
– Demonstrate an in-depth knowledge of the product; ensure all staff is fluent in all aspects of product knowledge

Must have 3 years plus of retail experience

To apply, please send resume to Roberta at: roberta.wood@furla.com