Hours: M-F: 10am - 9pm
SAT: 10am - 8pm
SUN: 11am - 6:30pm

PLAZA SERVICES

SEARCH DIRECTORY

OUR SERVICES

CONTACT CONCIERGE

You may call concierge for immediate assistance at
(800) 782 - 8888

Concierge Locations

South Coast Plaza’s Concierge provides an array of services to make your shopping and dining experience extra special.

Level 1, Carousel Court
(714) 435-8571

Level 1, Crate and Barrel Wing
(714) 435-2194

Level 2, Macy's Valet Entrance
(714) 435-2034

Level 2, Nordstrom Wing
(714) 435-2083

To make reservations at any of South Coast Plaza’s restaurants, the theater or help in planning local events and activities in Southern California you can also contact South Coast Plaza Concierge.

Concierge Locations

South Coast Plaza’s Concierge provides an array of services to make your shopping and dining experience extra special.
Call Concierge for immediate assistance (714) 435-2034.
LOCATIONS

  • Level 1, Carousel Court (714) 435-8571
  • Level 1, Crate and Barrel Wing (714) 435-2194
  • Level 2, Macy's Valet Entrance (714) 435-2034
  • Level 2, Nordstrom Wing (714) 435-2083

Gift Certificates

Gift certificates are honored at more than 250 stores and restaurants at South Coast Plaza, Segerstrom Center for the Arts, The Westin South Coast Plaza and South Coast Repertory. South Coast Plaza gift certificates make the perfect gift.
HOW TO PURCHASE A GIFT CERTIFICATE

  • South Coast Plaza Gift Certificates are available for purchase at all Concierge locations.
  • May be purchased in any denomination from $20 to $200.
  • At this time, South Coast Plaza Gift Certificates cannot be purchased over the phone, by email or internet.

Disneyland Resort Tickets

Save $10 on all Park Hopper® Tickets
1-Day/1-Park Ages 10+: $96; Ages 3-9: $90

1-Day Park Hopper® - $10 Savings Ages 10+: $150 ($140); Ages 3-9: $144 ($134)

2-Day/1 Park Ages 10+: $178; Ages 3-9: $165

2-Day Park Hopper® - $10 Savings Ages 10+: $217 ($207); Ages 3-9: $204 ($194)

Southern California Select Annual Pass Ages 3+: $289

Deluxe Annual Pass Ages 3+: $519

Premium Annual Pass Ages 3+: $699

Visit any South Coast Plaza Concierge location today to buy your Disneyland® Resort tickets! Tickets are subject to availability. All tickets are non-refundable and non-transferable.

Package Check

To enhance your shopping experience, complimentary package check is offered to all South Coast Plaza customers at any of our four Concierge locations. Contact Concierge at (714) 435-2083 for locations.

Personal Shopper Services

Services require 24-hour advance notice and are by appointment only.
Whether you are looking for the season’s hottest trends or want to breathe new life into your closet, South Coast Plaza’s team of expert personal stylists are available for wardrobe and image consultations. These industry insiders can help you look and feel your absolute best. Services require 24-hour advance notice and are by appointment only. (714) 641-4909

Strollers & Wheelchairs

Strollers (single and double) or wheelchairs are available at any Concierge location during center hours. Requires deposit. All deposits are fully refundable. Contact Concierge at (714) 435-2083 for more information.

VIP Passport

South Coast Plaza welcomes domestic and international visitors with its VIP Passport, which provides exclusive value-added offers at over 100 stores and restaurants. An impressive array of stores are featured in the VIP Passport, including Bally, Chopard, Giorgio Armani, MaxMara, Omega and Jo Malone to name a few. To receive a VIP Passport, travelers simply visit one of South Coast Plaza’s four Concierge locations and present their ID. *Not valid for Orange County, California residents. Current ID required. Contact concierge at (714) 435-2083 for more information.

Money Exchange

Travelex Worldwide Money converts foreign currency into U.S. dollars at the posted rate. Traveler’s checks may be purchased or cashed. Located at Level 1, near Carousel Court.

China UnionPay Card

South Coast Plaza has become the first shopping center in the country to accept the China UnionPay (CUP) card. The CUP card is favored by overseas visitors from the People’s Republic of China and Taiwan and already currently accepted at a growing number of South Coast Plaza boutiques. The acceptance of the CUP card at South Coast Plaza enables Chinese travelers and visitors to use the card to purchase South Coast Plaza gift certificates at any of the four concierges, which are accepted by all South Coast Plaza stores and restaurants, the Westin South Coast Plaza, and the Segerstrom Center for the Arts.

Foreign Language Assistance

South Coast Plaza Concierge and select stores provide language assistance. Please see the Concierge or call (714) 435-2083 for a bilingual representative.

Reservations

Concierge can assist you with reservations at any of South Coast Plaza's restaurants or Segerstrom Center for the Arts. Contact Concierge at (714) 435-2083 for more information.

Back
to top