M-F: 10:00am - 9:00pm
SAT: 10:00am - 9:00pm
SUN: 10:00am - 7:00pm

Holiday Essentials


Holiday Essentials is your guide to the holidays at South Coast Plaza. Get information on Special Holiday Hours, Santa Photos, Santa’s Village & The North Pole, Santa’s Express Train and Reindeer Carousel as well as Holiday Music, Custom Gift Wrapping Locations, Gift Certificates and Seasonal Stores.

Concierge Locations

Foreign Language Assistance

South Coast Plaza’s Concierge provides an array of services to make your shopping and dining experience extra special. Call Concierge for immediate assistance 714‑435‑8571.


  • Level One, near Carousel Court 714‑435‑8571
  • Level Two, near Saks Fifth Avenue 714‑435‑2034
  • Level Two, near Nordstrom 714‑435‑2083
  • Level One, near the glass elevator in the Crate and Barrel wing 714‑435‑2194



Concierge can assist you with reservations at any of South Coast Plaza’s restaurants or Segerstrom Center for the Arts. Contact Concierge at 714‑435‑8571 for more information.

Gift Certificates

South Coast Plaza Gift Certificates are a perfect gift for any occasion and are available for purchase at all Concierge locations. South Coast Plaza Gift Certificates are available in any amount from $20 to $500 and are honored at more than 250 stores and restaurants at South Coast Plaza, Segerstrom Center for the Arts, South Coast Repertory and The Westin South Coast Plaza. China UnionPay card accepted.

Gift Certificates


  • South Coast Plaza Gift Certificates are available for purchase at all Concierge locations.
  • May be purchased in any denomination from $20 to $500.
  • At this time, South Coast Plaza Gift Certificates cannot be purchased over the phone, by email or internet.

Package Check

Package Check

Complimentary package check is offered at all four Concierge locations. Contact Concierge at 714‑435‑8571 for locations

Strollers & Wheelchairs


Strollers (single and double) or wheelchairs are available at any Concierge location during center hours. Requires deposit. All deposits are fully refundable. Contact Concierge at 714‑435‑8571 for more information.

Family Restroom

Family Restrooms

Our Family Restroom is located on Level 1, Carousel Court featuring three private nursing suites, private diaper changing facility and two restrooms. Available to parents with children under 8 years of age.

Personal Shopper Services

Services require 24-hour advance notice and are by appointment only.

Personal Shopper Services

Whether you are looking for the season’s hottest trends or want to breathe new life into your closet, South Coast Plaza’s team of expert personal stylists are available for wardrobe and image consultations. These industry insiders can help you look and feel your absolute best. Services require 24-hour advance notice and are by appointment only. 714‑435‑8571

Foreign Language Assistance

Foreign Language Assistance

South Coast Plaza Concierge and select stores provide translation assistance in over 40 languages. Please see the Concierge or call 714-435-8571 for a bilingual representative.

Currency Exchange

Currency Exchange

Travelex Worldwide Money converts currency into U.S. dollars at the posted rate. Traveler’s checks may be purchased or cashed. Located at Level 1, near Carousel Court. 714‑751‑1203

China UnionPay Card

China UnionPay Card

South Coast Plaza has become the first shopping center in the country to accept the China UnionPay (CUP) card. The CUP card is favored by overseas visitors from the People’s Republic of China and Taiwan and already currently accepted at a growing number of South Coast Plaza boutiques. The acceptance of the CUP card at South Coast Plaza enables Chinese travelers and visitors to use the card to purchase South Coast Plaza gift certificates at any of the four concierges, which are accepted by all South Coast Plaza stores and restaurants, the Westin South Coast Plaza, and the Segerstrom Center for the Arts.

Disneyland® Resort Tickets


In time for the holidays, South Coast Plaza has begun selling Disneyland Resort tickets and Annual Passports at four designated Concierge locations. Beginning November 13, 2014, South Coast Plaza will offer a COMPLIMENTARY $20 South Coast Plaza Gift certificate and a Mickey Ear Ornament with the purchase of any Disneyland Resort Annual Passport, while supplies last.

Gift Certificates will be issued at time of purchase and cannot be applied to the purchase of Disneyland Resort tickets.

Valet Parking

Macy's Valet Station MACY’S STATION
Nordstrom Valet Station NORDSTROM STATION

An attendant at any of our three valet stations will park your car with care for only $7. For savings and convenience, an annual valet parking pass is available for $150. Contact valet at 714-435-2037 for more information.

  • Bear Street, between Macy’s and Macy’s Men’s Store 714‑435‑2037
  • Sunflower Avenue in the north parking structure by Nordstrom 714‑540‑5723
  • Bloomingdale’s, off Bristol Street 714‑384‑0452

Electric Vehicle (EV) Charging Station

Electric Vehicle

South Coast Plaza is pleased to offer twelve complimentary EV charging stations. Three are located in the underground parking structure near Crate & Barrel (including one exclusively for Tesla vehicles) and an additional nine stations are at the valet station near Nordstrom.

South Coast Plaza Shopping Shuttle


The South Coast Plaza Shopping Shuttle provides transportation 3 times daily to/from Disneyland/Anaheim area hotels 7 days a week. For more information or to book your transportation on the South Coast Plaza Shopping Shuttle, call 888‑288‑5823 or see your hotel front desk staff or Concierge. Participating hotels and pick up locations include: Anaheim Plaza Hotel Anaheim Marriott Crowne Plaza Resort Disney’s Grand Californian Disneyland Hotel Disney’s Paradise Pier Doubletree Suites by Hilton Fairfield Inn by Marriott Hilton Anaheim Hyatt Regency Orange County Red Lion Hotel Anaheim Sheraton Anaheim Hotel Sheraton Park Hotel ROUNDTRIP FARE : Adults: $10 /Under 17: Free All credit cards accepted Click below to view the South Coast Plaza Shuttle Schedule. *All times are approximate. Last return on weekends & Holidays is 7:00 p.m. South Coast Plaza is closed on Easter, Thanksgiving and Christmas.



Complimentary Wi-Fi is available throughout the shopping center.

Dog/Animal Policy

Pets are not allowed at South Coast Plaza, with the exception of leashed service animals when accompanying a person with a disability for whom the animal is performing work or tasks.



Taxis are available at all valet stations.  Credit cards are accepted. For taxi information, call 714-444-4444 or the Concierge at 714‑435‑8571.

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